Chopped Liver

My boss moved a new customer from his work queue to mine this morning. As with all new customers, I called them to introduce myself and have a brief scope meeting. This is how it began:

me: Good morning this is Jerry with [comp name]. Do you have a few minutes to talk about your website?

cust: Um, i think i'm supposed to meet with Justin

me: Oh, i'll be your designer on this project

cust: who is this?

me: Jerry.

cust: What happened to Justin?

me: nn... nothing, the project just got moved... to me

(uncomfortably long pause)

cust: ... I was told Justin is the best

me: uh... I don't... who?... I'm... good....

(another long pause)

cust: ... *sigh* fine, lets get started.

Nothing like a kick in the acorns to start the day.